Privacy Policy

Last updated: 06 October 2026

1. Introduction

Jivan Oil World Limited (“Jivan Oil World Limited”, “we”, “us” or “our”) operates this website to share information about our company, our edible oil brands and the products we deal in, and to allow visitors to reach us with their enquiries.

This Privacy Policy explains what information we collect through this website, why we collect it, how it is used and the choices available to you. By using this website or submitting an enquiry through any of the forms on it, you confirm that you have read and understood this Privacy Policy.

2. Information We Collect

We collect information in two ways: information you provide to us directly through the forms on this website, and limited technical information that is collected automatically when you browse the website.

2.1 Personal Information

Personal information means information that identifies you or can reasonably be used to identify you. We collect personal information only when you choose to share it with us, for example when you fill in an enquiry form, request a quotation or apply for a position with us.

We do not require you to create an account to browse this website, and we do not collect payment or card details through this website.

2.2 Information Submitted Through Contact and Enquiry Forms

Depending on the form you use, we may collect the following details:

• Contact enquiry form: your name, phone number, email address, the type of buyer you are (such as retailer, grocery store, supermarket, wholesaler, restaurant or caterer) and the requirement you describe in your message.
• Retailer enquiry form: your name, email address, phone number, city, state, buyer type and the details of the requirement you share with us.
• Get a Quote form: your name, company name, email address, phone number, preferred method of contact, city, state, PIN code, GST number where you choose to provide it, business type and business website, along with the brand, product, packaging, supply type, supply frequency, delivery address and expected delivery date relating to your requirement, any message you add and any requirement document you choose to upload.
• Career application form: your name, phone number, email address, the position you are applying for, your years of experience, your LinkedIn profile where you choose to provide it, your message and the resume file you upload.

Please share only the information that is necessary for your enquiry or application. We request that you do not submit sensitive personal information through these forms.

2.3 Information Collected Automatically

Like most websites, our web server and the technologies used to deliver this website may record limited technical information such as your IP address, browser type and version, device type, operating system, referring page, the pages you view on this website and the date and time of your visit. This information is used to keep the website secure and working correctly and, where you have allowed it, to understand how the website is used.

3. How We Use Information

We use the information described above for the following purposes:

• To respond to your enquiry, quotation request or message.
• To share product, brand, packaging and supply related information you have asked for.
• To assess applications received through our careers page.
• To communicate with you about your enquiry by phone, email or your preferred contact method.
• To operate, maintain, secure and improve this website and its content.
• To keep internal records of enquiries received and responses provided.
• To comply with applicable laws and to respond to lawful requests from authorities.

We do not sell your personal information, and we do not use the details you submit through this website for unrelated purposes.

4. Cookies and Similar Technologies

This website uses cookies and similar technologies such as browser local storage. Cookies are small text files placed on your device that help a website function correctly, remember your choices and understand how the site is used.

When you first visit this website, a cookie notice is displayed. You may accept all cookies, continue with essential cookies only, or open the preferences panel and choose the categories you allow. Your choice is saved on your device so that the notice does not appear on every visit, and you can change it at any time using the Cookie Settings link in the footer.

Strictly necessary cookies cannot be switched off, as the website cannot operate properly without them. For a detailed description of each category, please read our Cookie Policy.

5. Website Analytics

We may use website analytics services to understand which pages are visited, how visitors navigate through the site and how our content can be improved. Where such services set cookies, they are loaded only if you have enabled the analytics category in the cookie preferences panel.

Analytics information is reviewed in aggregate form and is used to improve the structure and content of this website. It is not used to identify individual visitors.

6. Communication and Enquiries

When you submit an enquiry, our team may contact you by phone, email or the contact method you have indicated in order to understand your requirement and respond to it. Where you have applied for a position, we may contact you regarding your application.

If you no longer wish to receive communication from us regarding an enquiry, you may inform us using the contact details given at the end of this policy and we will act on your request.

7. Data Sharing and Third Parties

We do not sell, rent or trade your personal information. We may share information only in the following circumstances:

• With employees and authorised members of our team who need the information to respond to your enquiry or process your application.
• With service providers who support the operation of this website, such as our web hosting provider and email delivery services, strictly to the extent required to provide those services.
• Where we are required to do so by law, by a court, or by a government or regulatory authority, or where disclosure is necessary to protect our rights, safety or property.

8. Data Security

We take reasonable technical and organisational measures to protect the information submitted through this website against unauthorised access, alteration, disclosure or loss. Access to enquiry information is restricted to authorised personnel.

Please note that no method of transmission over the internet and no method of electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security of information transmitted to or from this website.

9. Data Retention

We retain the information you submit for as long as is necessary to respond to your enquiry, to maintain a record of our business communication with you, and to comply with our legal and record-keeping obligations. Information that is no longer required for these purposes is deleted or securely disposed of.

10. Your Rights

Subject to applicable law, you may contact us to:

• Ask what personal information of yours we hold and how it is being used.
• Request correction of information that is inaccurate or incomplete.
• Request deletion of information that is no longer required for the purpose it was shared.
• Withdraw consent you have previously given, where processing is based on that consent.
• Object to the use of your information for a particular purpose.

To make such a request, please write to us using the contact details given below. We may need to verify your identity before acting on a request. You can manage your cookie choices at any time from the Cookie Settings link in the footer.

11. External and Third-Party Links

This website contains links to external websites, including our social media pages and the website of our website design partner. These websites are operated independently of us and have their own privacy practices.

We are not responsible for the content, security or privacy practices of any external website. We recommend that you read the privacy policy of any website you visit through a link from this site.

12. Children’s Privacy

This website is intended for business and general information purposes and is not directed at children. We do not knowingly collect personal information from children. If you believe that a child has submitted personal information through this website, please contact us and we will take appropriate steps to remove it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, in this website or in applicable law. The revised policy will be published on this page with an updated date. We encourage you to review this page periodically.

14. Contact Information

If you have any question, concern or request regarding this Privacy Policy or the way your information is handled, please contact us:

See also: Terms & Conditions  |  Cookie Policy  |  Disclaimer  |  Contact Us